Request and approval workflows for client work
“Did anyone approve this?” A request gets buried in chat. Work starts before the right person sees it, and the decision has no clear record.
The next step becomes clear.
Give requests a named owner and a clear review status. Keep the decision alongside the work it affects.
See the next connection
Workspace / Website launchNWhat stays connected.
The details behind the workflow, including what is available and what is still planned.
THE CONNECTION
A team request needs a clear decision before anyone acts on it. Record what is needed and for which dates; a manager approves or rejects it, and the decision stays with the request, so nobody has to ask twice what was agreed.
See how work is planned Explore team collaboration
A clear request
Choose the type (leave, sick leave, late arrival, absence explanation, remote work, equipment or admin, or a general approval) and add the dates and details.
An explicit decision
A manager approves or rejects the request, and the decision stays with it. The person who asked can cancel it until it is decided.
A record for later
Every request, its decision and any cancellation stay on record for the person and their manager. Before approving leave, check the minimum days, notice and carry-over rules in our guide to leave under Georgia’s Labour Code.
Also in the system
Leave, sick leave, late arrival, absence explanations, remote work, equipment and general approvals. Client change requests are not a request type: add an agreed client change as a task on its project.
How a request becomes a decision
A team request is not yet a decision. PLYNTUM records who asked, for what and when, and what a manager decided.
Capture the request
Record what is needed, which type of request it is and for which dates.
A manager decides
A manager or a higher role approves or rejects the request.
Record the decision
Keep the approval and its supporting details with the request.
Keep the history
The request, its decision and any cancellation stay on record for the person and their manager.
Who uses it
- Operations and HR
- See every team request and decision in one list instead of in chat and email.
- Managers
- Decide with the context in front of them and leave a record the team can understand.
- Employees
- Request leave or raise an operational need and see the answer.
Available today and in development
| Team requests: leave, remote work, equipment and moreAll plans | Available |
|---|---|
| Approvals with decision history | Available |
| Leave requests | Available |
| Client change requests and request-to-task conversion | Not included |
| AI flags for late approvals and scope changes | Planned |
What it replaces
Team requests arrive by email, chat and in person. Without one place to land, they are lost or granted without a record. In PLYNTUM each request gets a decision and a record.
- Requests in personal inboxes
- Approvals given in chat
- Leave forms
Your first week
- Choose one type of request, for example leave or remote work.
- Name who decides for that type.
- For two weeks, route new requests of that type into PLYNTUM and review what was decided.
Connected areas
Common questions
Start with the work that keeps getting stuck.
Bring one project into a connected workspace. See the work, the people and the cost together.