Nine CRMs, listed alphabetically, not ranked: their entry prices are per user, per organization or per workspace, in US dollars or euros, so a price ranking would compare unlike things. Each figure is the list price on the vendor’s own pricing page on 23 October 2026, read from Georgia, tax excluded. Where a page did not label the billing period or showed only euros, the cell says so; we converted no currencies and filled no gaps.
| CRM | Free plan | Entry paid plan, price and basis | Best for |
|---|---|---|---|
| Bitrix24 | Yes; 1–2 users on the plan card, unlimited users in the page’s FAQ | Basic: $49 per organization a month billed annually, $69 billed monthly; 5 users included | CRM bundled with tasks and projects at a flat organization price |
| Capsule CRM | Yes; 2 users, 250 contacts | Starter: $18 per user a month billed annually, $22 billed monthly | Very small teams (Starter is for 1–5 employees) |
| Freshsales | None shown; 21-day trial | Growth: $9 per user a month billed annually, $11 billed monthly | Startups and small businesses |
| HubSpot | Yes; 2 users, 1,000 contacts | Starter: “from $7” per seat a month, $20 struck through, as shown on the pricing page on 23 October 2026, billing period not labelled | A free start, with a larger sales, marketing and service suite later |
| monday CRM | No; 14-day trial | Basic: €12 per seat a month billed yearly, €18 billed monthly; only euros shown; minimum 3 seats | Project-style boards inside a CRM |
| Pipedrive | No; 14-day trial | Lite: $14 per seat a month billed annually, $19 billed monthly | Sales-led teams that want a pipeline-first CRM |
| PLYNTUM (our product) | No; 7-day trial on Launch | Launch: $55 per workspace a month, $44 billed annually; up to 5 members included | Service businesses that want CRM next to projects, time and invoices |
| Salesforce Starter Suite | Yes (Free Suite); 2 users | Starter Suite: $25 per user a month, billed monthly or annually; transaction fees apply | A turnkey CRM that can grow into the Salesforce platform |
| Zoho CRM | Yes; 3 users | Standard: €14 per user a month billed annually, €20 billed monthly; euros shown, and the page’s own price file lists the same figures in US dollars | A low per-user price and a free 3-user edition |
A small-business CRM has one job: no lead, deal or follow-up gets lost between first contact and signed work. Beyond that, the best CRM software for your team depends less on feature counts than on four questions: pipeline or delivery, the price per user, email, and invoicing. Answer them before booking a demo.
The cheapest entry plan is not always cheapest for the whole team. Below, each entry plan’s list price is multiplied by 5 and by 10 users: per month, first billed annually, then billed monthly, tax excluded, as shown on 23 October 2026. It is arithmetic, not a quote: add-ons, onboarding fees and discounts are left out, and the plans differ in scope.
Per-user prices double from 5 to 10 users. Bitrix24 and PLYNTUM rise in steps instead, by organization or workspace plan.
"},{"heading":"Small business CRM software, one by one","html":"Each block covers what the entry plan includes according to the vendor’s pricing page on 23 October 2026, trial or free-plan details, one limitation to check before you buy, and the pricing page link. Free plan, entry price and best fit are in the table above. The order is alphabetical, and PLYNTUM, our product, follows the same rules.
PLYNTUM is business management software for agencies and service companies, not a dedicated sales CRM. Its CRM core (contacts, organizations, opportunities, a pipeline and manual follow-ups) is for founder, CEO, commercial and manager roles, as workspace permissions allow. It is on every plan from Launch, with limits that grow with the plan:
Closed deals do not count against the open-deal limit. After the deal, project cost counts every logged hour, from Core a manager approves each person’s week, which locks it, and invoices and receivables sit with the client (see finance).
Not available today: an inbox, Gmail or Outlook connection; proposals or email sent to clients (drafts stay internal), so no sequences or email campaigns; AI scoring or forecasting.
When a dedicated CRM is better: if advanced pipeline automation, email sequences or marketing tools are the priority, choose a dedicated CRM such as HubSpot Sales Hub Professional (sequences), Pipedrive Growth (automations), Zoho CRM Professional (process automation) or Bitrix24 Professional (email marketing). You can keep it for sales and create the client and project in PLYNTUM by hand when a deal is won; the two are not connected. See also business management software and agency management software.
"},{"heading":"CRM for small business in Georgia: currency and language","html":"Two notes for teams in Georgia. We read every pricing page from a Georgian connection: most showed US dollars, but monday CRM and Zoho CRM showed euros, and monday CRM says prices depend on the billing country, so check the price for the country you will be billed in. PLYNTUM’s interface is in Georgian and English on every plan; we did not check the interface languages of the other eight CRMs. For PLYNTUM on a small team, see small business management software.
"},{"heading":"Sources","html":"Every vendor fact on this page was read on the vendor’s own page on 23 October 2026. Prices change; check the vendor before you buy.
"},{"heading":"Related pages","html":""}]},"updated":"2026-10-23","keyFacts":[["CRMs compared","Nine, listed alphabetically, not ranked: Bitrix24, Capsule CRM, Freshsales, HubSpot, monday CRM, Pipedrive, PLYNTUM, Salesforce Starter Suite and Zoho CRM."],["How prices were checked","Each vendor’s own pricing page on 23 October 2026, read from Georgia, tax excluded; no currency conversion and no third-party figures."],["Free plans","HubSpot, Zoho CRM, Salesforce, Capsule CRM and Bitrix24; Pipedrive, Freshsales, monday CRM and PLYNTUM start with a trial."],["CRM in PLYNTUM","CRM core for eligible roles on every plan from Launch: 1,000 contacts, 100 open deals and 1 pipeline on Launch, up to 100,000, 10,000 and 25 on Intelligence."],["PLYNTUM price","Launch $55 a month ($44 billed annually) for up to 5 members; Core $150 ($120) for up to 10; 7-day trial on Launch, no free plan."],["Not in PLYNTUM today","Inbox integration, email delivery to clients and AI scoring. A dedicated CRM fits better for pipeline automation, email sequences and marketing tools."]],"faq":[["What is the best CRM for a small business?","It depends on how you sell. For a free start, HubSpot (2 users, 1,000 contacts), Zoho CRM (3 users) and Capsule CRM (2 users) have free plans. For a pipeline-first sales team, Pipedrive Lite costs $14 per seat a month billed annually. For a service business that wants CRM next to projects, time and invoices, PLYNTUM Launch costs $55 a month for up to 5 members."],["Is there a free CRM for small business?","Yes. As shown on 23 October 2026, HubSpot is free for up to 2 users and 1,000 contacts, Zoho CRM for 3 users, Salesforce Free Suite for 2 users and Capsule CRM for 2 users and 250 contacts. Bitrix24 has a free plan, but its page gives the user limit two ways: 1–2 users and unlimited. Pipedrive, Freshsales, monday CRM and PLYNTUM offer trials instead."],["How much does a CRM cost for 10 users?","On entry plans billed annually, per month as listed on 23 October 2026: Freshsales $90, Pipedrive $140, Capsule CRM $180, Salesforce $250, monday CRM €120, Zoho CRM €140 and Bitrix24 Standard $99 per organization. HubSpot Starter comes to $70 at its displayed $7, billing period not labelled. PLYNTUM Core costs $120 billed annually for up to 10 members. Tax, add-ons and onboarding fees are extra."],["What is the difference between a CRM and project management software?","A CRM manages the sale before the work is agreed: contacts, deals, the pipeline and follow-ups. Project management software runs the work after it: tasks, deadlines and people’s time. Service businesses need both, plus invoicing. Bitrix24 and monday CRM add project-style tools to a CRM; PLYNTUM adds CRM core to projects, time and invoices, and from Core turns a won deal into a client and project."],["Does PLYNTUM have a CRM?","Yes. CRM core (contacts, organizations, opportunities, a pipeline and manual follow-ups) is on every plan from Launch for eligible roles, with limits from 1,000 contacts, 100 open deals and 1 pipeline on Launch to 100,000, 10,000 and 25 on Intelligence. Proposal drafts and won-deal handoff start on Core, manual forecasts on Scale. Inbox channels are a separate rollout; client email delivery and AI scoring are not available today."],["Which small-business CRMs connect to Gmail or Outlook?","As stated on the pricing pages: HubSpot’s free plan and every Salesforce tier connect Gmail and Outlook; Zoho CRM from Standard; Pipedrive’s two-way email sync from Growth; Capsule CRM sends through Gmail or Outlook on its free plan and syncs email from Growth; Bitrix24 lists email integration from Basic. Freshsales does not itemize mailbox sync, and PLYNTUM’s inbox channels are a separate rollout, not part of CRM core."]]}